About Toyama's Pool Service, Inc.
Our Mission
At Toyama's Pool Service, Inc., our mission is to provide top-notch pool maintenance, repair, & remodel services to ensure your swimming experience is always enjoyable. We are dedicated to using the best practices and eco-friendly products to keep your pool sparkling clean and safe for your family.
Privacy Policy
1. Data Collection:
Our organization diligently collects personal information, including but not limited to name, email address, and phone number, upon registration for our comprehensive range of services. Additionally, we may gather detailed usage data and specific device information to enhance and optimize our service offerings, ensuring a tailored and efficient user experience.
2. Data Usage:
The information provided is meticulously utilized to deliver and continuously improve our services, tailor your experience to your unique preferences and needs, and communicate pertinent updates or promotional offers that may be of interest to you. This data-driven approach allows us to provide a more personalized and relevant service to our valued users.
3. Data Protection:
We employ robust, industry-standard security protocols and cutting-edge technologies to safeguard your data against unauthorized access, modification, or disclosure. Our dedicated team of security experts constantly monitors and updates our systems to ensure the highest level of protection for your personal information.
4. User Rights:
You are entitled to access, rectify, or delete your personal data at any time. To exercise these fundamental rights, please contact our dedicated privacy team through the appropriate channels provided. We are committed to responding promptly and efficiently to all user requests regarding their personal data.
5. Opt-In and Opt-Out:
You retain the option to opt-in or opt-out of marketing communications at any time via your account settings or by directly contacting our support team. We respect your preferences and will promptly update your communication settings according to your wishes.
6. Contact Information:
For any privacy-related inquiries or concerns, please do not hesitate to email our dedicated privacy team at toyamaspoolservice@hotmail.com or call our number (714) 968-0518. Our knowledgeable staff is available to assist you with any questions or issues you may have regarding your personal data and privacy.
7. Policy Updates:
We will inform you of any substantial changes to this policy through email or our official website. It is recommended that you periodically review this policy to stay informed about how we protect your personal information and respect your privacy rights.
8. Accessibility:
This comprehensive privacy policy is consistently available for your reference on our Website. We strive to ensure that our users can easily access and understand our privacy practices at all times.
9. SMS and Phone Number Usage:
We maintain a strict policy of not sharing your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated with the utmost confidentiality and is used solely for the purposes explicitly stated in this privacy policy.
SMS Terms & Conditions
1- SMS Consent Communication:
The information (714) 968-0518 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Toyama’s Pool Service, Inc., you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder that your bill is due with Toyama's Pool Service, Inc. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to Thirty SMS messages per week related to your appointments/billing, etc.
Example:
"Message frequency may vary. You may receive up to 30 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Toyama’s Pool Service, Inc. in the following ways:
Verbally, during a conversation
By submitting an an Email to ToyamasPoolService@hotmail.com
By mailing us a letter to: Toyama's Pool Service, Inc., 11303 Slater Avenue, Fountain Valley, CA 92708
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by Calling (714) 968-0518
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [SMS Terms and Conditions] pages.
Message frequency may vary
Best regards,
Toyama’s Pool Service, Inc. Support
Dive into our stunning pool transformations and exceptional service at Toyama's Pool Service, Inc.
Contact Us
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We love our customers, so feel free to visit during normal business hours.
Hours
Open today | 09:00 am – 05:00 pm |